Refund and Return Policy

At Gorgetta, your satisfaction is our priority. We strive to ensure that every purchase meets your expectations.

Returns

We accept returns within 14 days of receiving your order.

To be eligible for a return, items must be unused, unworn, and in their original condition with all tags attached. It must also be in the original packaging.

Please note that certain items may not be eligible for return due to hygiene or final sale conditions.

To complete your return, we require a receipt or proof of purchase.

Refunds

Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within a few business days.

Processing times may vary depending on your payment provider.

Exchanges

We currently do not offer direct exchanges.

If you wish to replace an item, we recommend returning the original item and placing a new order.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Return Shipping

Customers are responsible for return shipping costs unless the item received is defective or incorrect.

Shipping fees are non-refundable.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery at

Support@gorgetta.com with clear photos.

We will resolve the issue as quickly as possible.

Late or Missing Refunds

If you have not received your refund, please first check with your bank or payment provider.

If the issue persists, feel free to contact us for assistance.

Contact Us

For any questions regarding returns or refunds, please contact us at:

Support@gorgetta.com

We are always here to assist you and ensure a smooth and enjoyable shopping experience with Gorgetta.